HR Source Senior Employee Advisor, VMware - Opportunity for Working Remotely
VMware
Heredia, CRI
hace 14 horas

Job Description

HR Source Senior Employee Advisor, VMware

The Elevator Pitch : Why will you enjoy this new opportunity?

Come join a small but mighty team dedicated to providing great HR support to employees at VMware. In this role you will have an opportunity to work on a wide range of interesting, and at times challenging, HR issues, enabling employees and managers to find information, execute transactions, and resolve issues.

Success in the Role : What are the performance outcomes over the first 6-12 months you will work toward completing?

  • Within the first 30 days of employment, you will learn VMware’s HR policies and guidelines and become familiar with the different teams we partner with and how we deliver our service to our employee base.
  • In the first 90 days, you will establish a relationship with the Employee Relations team and begin identifying areas where HR Source can be a more effective partner in helping that team and our employees and managers.
  • In the first 6-12 months you will : Improve processes within the HR Source teams and throughout the broader HR organizationAnalyze trends and report results, bringing findings and insights from HR Source to our businessesTake on projects as a leader and participant to contribute to making a better HR organization
  • The Work : What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

  • Serve as a primary HR point of contact for all employee and manager HR inquiries
  • Build, organize and review knowledge base content
  • Respond to employee and manager inquiries through phone, email or messaging systems by accessing a variety of tools and knowledge bases
  • Provide superior customer service and HR support to VMware employees and managers
  • Help resolve non-standard employee inquiries, identifying the best means to find expert support internally or externally
  • Utilize critical thinking skills, HR knowledge and internal knowledge base to support incoming inquiries
  • Problem solve and support VMware employees and managers throughout the VMware People Programs
  • Be a great partner with the broader HR team
  • Document all contacts and outcomes within the case management tool
  • What is the leadership like for this role? What is the structure and culture of the team like?

    The hiring manager for this role is Aric Buroker, manager of the HR Source AMER team. Aric has been with VMware for 11 years and does his best to live our EPIC2 values : Execution, Passion, Integrity, Customer and Community.

    He believes that a manager’s focus should be to get obstacles out of the way for their people to realize their full potential, and in building a team of people with a diverse set of skills and backgrounds so that HR Source can work together to step up to the complex and interesting HR challenges in the workplace.

    Where is this role located?

    This role is fully remote and can be done anywhere in Costa Rica. VMware has a policy to empower employees to work from wherever the feel most productive and healthy, whether that be from home or a VMware office.

    What are the benefits and perks of working at VMware?

    You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting .

  • Employee Stock Purchase Plan
  • Medical Coverage, Retirement, and Parental Leave Plans for All Family Types
  • Generous Time Off Programs
  • 40 hours of paid time to volunteer in your community
  • Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
  • Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)
  • Wellness reimbursement and online fitness and wellbeing classes
  • Physical Requirements :

  • Prolonged periods sitting at a desk and working on a computer
  • This job requisition is not eligible for employment-based immigration sponsorship by VMware.

    Subcategory : HR

    Experience : Manager and Professional

    Full Time / Part Time : Full Time

    Posted Date : 2021-11-07

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