Intern - Financial and Data Mgmt Analyst
Boston Scientific
Coyol, Costa Rica
hace 4 días

Additional Locations :

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - Caring - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges.

With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing whatever your ambitions.

About the Role :

To develop competence in strategic and / or operational work while performing in a professional work situation with emphasis placed upon training and development, and to expand professional preparation experiences far beyond the potential inherent in classroom and laboratory activities.

Each internship is unique, based on matching the educational and career objectives of the student to the activities of a particular functional area and its specific needs.

The internship will, in most cases, focus on a major project for the entire period. Student Interns are expected to learn from the experience as well as contribute to BSC's goals.

Interns are expected to learn from the experience as well as contribute to Boston Scientific's goals

Your Responsibilities Include :

  • Be part of a high performing, customer centric team within Global Business Services (GBS) providing one or more business services to Boston Scientific.
  • Ensures consistency with global processes and maximizes operational efficiency.
  • Point of contact for internal & external customer queries and issues. issues.
  • Helpdesk for P2P related questions across Purchasing, Accounts Payable, Vendor Master and myBuy enablement.
  • Resolve phone and email queries / issues timely while maintaining high customer satisfaction.
  • Able to meet customer expectations within SLA
  • Solves problems for customers (internal and external)
  • Is able to root cause problems to identify solutions and explain to the customer what are the options available.
  • Knows, understand and follows policies and procedures.
  • Knows and understand the procure to pay process (PTP)
  • Partner across PTP service lines to root cause, resolve and mitigate
  • Participate in projects or actions to improve the overall performance quality of the P2P process.
  • Creating and maintaining up to date documenation of the processes.
  • Reporting on metrics like : SLA, Volume of tickets, Tickets by category, First pass yield.
  • Training other staff members on troubleshooting, systems and process.
  • What We’re Looking For :

  • English required 70%
  • Portuguese required 50-60%
  • 1-2 years of global P2P experience (desirable)
  • Experience in using Ariba’s PtP module, the category enablement process, and overall use of catalogs (Optional)
  • Analytics and problem solving experience
  • Experience with Microsoft Office applications including Excel and PowerPoint.
  • Knowledge of SAP, ARIBA, Service Now (not mandatory but desirable)
  • Excellent written, verbal, and presentation skills
  • Strong interpersonal skills
  • Customer service orientation
  • Strong written and verbal communication skills
  • Comfortable with frequent change and ambiguity in a matrix organization
  • Analytical decision making; problem solver
  • Ability to deliver against targets and objectives
  • Strong organizational skills; ability to prioritize and multi-task in a fast-paced environment with a high regard for urgency and accuracy
  • Requisition ID : 505370

    As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most united by a deep caring for human life.

    Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate.

    Now more than ever, we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.

    So, choosing a career with Boston Scientific (NYSE : BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

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