Intern - Data Management - Business Analyst
VMware, Inc
Heredia, Costa Rica
hace 1 día

Description :

VMware recognizes that today’s students are tomorrow’s trailblazers and we value the opportunity to benefit from your fresh perspective.

If you thrive in an open, innovative, technology-driven culture, VMware could be the place for you! You will be exposed to a wide range of software platform technologies that are utilized by customers all over the world.

VMware is a global leader in cloud infrastructure and business mobility. VMware accelerates customers’ digital transformation journey by enabling enterprises to master a software-

defined approach to business and IT. With VMware solutions, organizations are building extraordinary experiences by mobilizing everything.

Our customers are responding faster to opportunities with modern data and apps hosted across hybrid clouds, and safeguarding customer trust with a defense-

in-depth approach to cybersecurity.

At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Do you dare to do the stuff you’ve always dreamed about? Dare to explore at

VMware offers cutting-edge cloud infrastructure and security services to companies of all shapes and sizes. Our world is all about technology, and that world is growing because the imagination, ingenuity and talent of our teams knows no bounds.

We believe that creativity sparks innovation and inspires our employees to think of VMware differently and change the world around them.

Job Role and Responsibilities :

The IIC department is VMware’s central source for handling data as a company asset. Key functions within IIC include : MDM, BI, and Advanced analytics.

This is a business facing department that reports into the CFO organization. However, it is a shared-services, business-

consulting organization that acts as a liaison between business stakeholders and IT partners to drive and help the company to realize the vision for VMware data and information as an asset.

Required Skills :

  • Pursuing a Bachelor’s degree in Business Administration, Industrial Engineering or relevant field of study.
  • Understanding and / or experience in Master Data Management.
  • Exposure towards building playbooks, SOP’s, KPI’s will be an added advantage
  • Working experience on ERP / CRM applications is a plus
  • You should support the creation of RCA (Root cause analysis) on issues reported by users of the system or team members
  • Capable of analyzing issues by assessing patterns and data facts
  • Work independently on assignments
  • Should be able to work multi-functionally across Geographies and teams in different time zone and ensure handoffs / information are shared appropriately
  • Understands issue-to-resolution approaches / methods
  • Should have good communication skills, both verbal and written
  • Ought to have understanding on Agile delivery model
  • Preferred Skills :
  • MS Office Suite
  • MS Office Suite
  • MDM (Master Data Management)
  • Seibel CRM and UCM
  • DNB (IM / Discoverer / Hoovers)
  • SQL & MS Access (is a plus)
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