When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery.
With revenues of $22 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Position Summary :
Non-exempt position responsible for portfolio management of major accounts to achieve collection objectives -65%.
Recommends credit lines for approval by the Credit Manager 15%
Systems and collections training for assigned team members including structuring and implementation of pay plans and input on performance appraisals -15%
Approve bad debt referrals up to $ 5.000 and bad debt write off up to $ 1.000 Visit accounts to improve pay performance and provide input for quarterly business meetings and prepare reports for management.
Primary back up for the Credit Manager and participation on departmental and cross-functional teams to improve A / R performance
Key Responsibilities :
Supervise daily operations for collections and ensure all procedures are being followed.
Evaluate and approve billing adjustments, special applications and write offs, and provide guidance in this area.
Review and assist with reconciliations of customer accounts.
Analyze collection reports and assist with collection matters and dispute resolution.
Research and address complex customer issues and ensure issues are resolved fully and in a timely manner.
Assist management with analyzing accounts receivable reports.
Determine appropriate staffing needs and assist with hiring to these needs.
Perform other duties as assigned.
Completion of problem solving and root cause analysis for past due balances
Minimum Requirements / Qualifications :
Bachelor’s Degree required, preferably in Accounting or Business. If degree is not in Accounting or Business, equivalent accounting experience required.
4+ years' experience as lead & development teams
Proficient in Microsoft Office with strong Excel skills.
SAP Collection System experience is requires
Strong oral and written communication skills with attention to detail
Skills and Abilities
Ability to prioritize while paying great attention to detail
Ability to work independently or in a team environment
Strong interpersonal and leadership skills
Critical thinking, analytical and negotiating skills
Ability to multi-task and respond to change in a fast paced environment
Strong organizational, problem-solving, and analytical skills.
Must possess the ability to deal tactfully with customers
Experience coaching and guiding teams.
Non-Negotiable Hiring Criteria :
Computer System knowledge
This position has not been approved for Relocation Assistance.
Residence Card free of condition will be required in case you are not a Costa Rica citizen
At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission enabling our customers to make the world healthier, cleaner and safer.