SCOPE & COMPLEXITY
Applies basic knowledge of processes and procedures
Works on problems of limited scope
Builds stable working relationships internally
Learns to use professional concepts
Applies company policies and procedures to resolve routine issues
This is an entry level position
Normally Receives detailed instructions on all work.
LEADERSHIP & CONTRIBUTION
Normally requires a Bachelor Degree from a four-year college or university
Typically, less than one year of directly related experience
May develop at this level for 2-3 years
Intermediated proficiency in English is required for this position.
SKILLS / COMPETENCIES
Have excellent problem solving skills, thoroughness, attentive to detail and decision making skills.
Team player, strong communication skills, both written and verbal.
Participate, develop, test, and implement projects with a medium-low level of complexity that require medium to low-supervision.
Win OS administration and troubleshooting.
Good interpersonal skills and the ability to work cross-functionally.
Proficient with computers and standard software programs (Excel, Word, e-mail, etc.).
Basic knowledge in software development languages (PHP, Java or .NET) is a plus
Knowledge in Software Engineering methodologies is a plus
Basic knowledge in databases is a plus
Certification in CSQE is a plus.
SPECIFIC CERTIFICATIONS / SPECIALTIES / COURSEWORK
Certifications related with software applications, and / or systems are a plus.
WORK ENVIRONMENT DEMANDS
While performing the duties of this job, the employee will be required to sit for extended periods of time, including constant use of computer keyboard and tracker devices (mouse, track ball, etc.)
Noise level in the work environment is usually moderate.