Job Posting Date
Mar 26, 2018, 8 : 52 : 48 PMThe objective of the Proposal Engineer I position is to help optimize our quote to cash service levels by offering support to our internal and external sales force therefore strengthening the relationship with the customer.
Under supervision, the Proposal Engineer I will provide quote support and basic technical support to our internal and external sales personnel.
Main Functions :
Generate and select model numbers based on customers’ specific data or application.
Develop quotations based on Customers and Representatives’ requirements.
Utilize system tools to provide customer product application support and review solutions as required with the Inside / Field Sales Representatives.
Review quotes for technical conformance as in valid model options, configuration ranges, documentation options and device compatibility.
Participate in all aspects of preparing the quotation package and ensure that it is sent to the customer as promised. This includes the technical, commercial and competitive strategy appropriate for the selling opportunity.
Have good working knowledge of quotation tools and pricing policies.
Responsibility to continually enhance their knowledge of products, applications, and industries served.
Provide backup and support for internal and external sales personnel / s to maintain good service levels.
Provide consulting support to the Sales Facilitators / Order Management when processing an order.
Provide consulting support to the Sales Facilitators / Order Management when processing an order
Education : Bachelor’s degree in Engineering is required. Or an advanced student.
Experience : 1 year of sales related customer service experience is preferred.
Competencies needed to be successful in this role : Customer Focus, Time Management, Functional / Technical Skills, and Learning on the Fly
Solid prioritizing and organizational skills along with being a self-starter.
Must demonstrate strong communication skills and good level of written and spoken English.
Solid keyboard skills and a strong proficiency for using Windows & MS Office applications is a must.
Intermediate advanced Portuguese level.
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