Mondelez International, Inc. (NASDAQ : MDLZ) is a whole new company that has been reimagined with a single focus in mind : create delicious moments of joy by sharing the world’s favorite brands.
Launched on Oct. 1, 2012, and employing around 100,000 people around the world, Mondelez International comprises the global snacking and food brands of the former Kraft Foods Inc.
While Mondelez International is new, the company’s brands are as diverse and rich with heritage as the 170 countries in which its products are marketed.
As the world’s pre-eminent maker of snacks, Mondelez International has leading shares in every category and every region of the world in which it competes.
The company holds the No. 1 position globally in Biscuits, Chocolate, Candy and Powdered Beverages as well as the No. 2 position in Gum and Coffee.
Mondelez International is a global snacks powerhouse with billion in revenues and operations in more than 80 countries. More than 80 percent of our revenues are generated outside North America.
Our brand portfolio includes such well-known brands as Oreo, Trident, Cadbury, LU, Toblerone, Halls and Milka. For more information, visit http : / / www.
mondelezinternational.com / and www.facebook.com / mondelezinternational. Are you fascinated by our delicious business around the Globe?
Are you excited about Change?We have a fantastic opportunity to join with us! Mondelez International is looking for Case Management Specialist (Temporary) The Case Management Specialist, Americas is a temporary role to provide support to the Costa Rica MBS ES Service Centre with their use of the iRequest Case Management system.
This includes provision of technical support services as well as day to day issue resolution.
accurate data entry; adherence to data and data privacy standards; and excellent process adherence
Liaise with all appropriate stakeholders as necessary
Co-ordinate country level test requirements including identification of suitable employee data for testing, security / access to test systems etc.
Manage test execution across countries ensuring timelines are adhered to
to improve user experience; to ensure efficient and effective application of process controls; and to ensure employee personal data is appropriately protected.
First point of contact within region for improvement ideas and bottom up identification of functional requirements, liaising with the Case Management Capability Lead and ITS Global Solution owners as required to assess and pursue as appropriate
The successful candidate will be a : Experience Detailed regional knowledge of HR processes across their technology areaExisting knowledge of the CMT iRequest tool a distinct advantageExperienced in providing a high level of customer serviceExperienced in delivering and managing technology training programsExperience working in a global organization and within a shared service organization Skills A positive "can do" attitudeProblem solving mind setDetermination to find workable solutionsStrong engagementCommunication skillsMondelez International, Inc.
is an equal opportunity and Affirmative Action employer. We actively seek to maintain a diverse work force, and Mondelez International, Inc.
therefore recruits qualified applicants without regard to race, color, religion, gender, national origin, age, disability, or Vietnam veteran status.
We invite you to leave your CV to be part of this great team of people and brands who make Mondelez International.Join our dream of creating delicious moments of joy! Thank you, we look forward to speaking with you!