User Experience Architect Specialist
San Jose, Costa Rica
hace 6 días
  • Job description
  • Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.
  • Collaborate with our user research and business design teams to understand user and business needs, identify design opportunities, and create meaningful service experiences.
  • Lead the practice of Service & Interaction Design at a project level. Extend the craft and share practice across the studio and beyond.
  • Create communication artifacts that define service design as a practice within the studio.
  • Establish and manage client relationships.
  • Contribute to interaction design and service design activities, including client workshops, user interviews, and creative brainstorms.
  • Plan, design, facilitate, and synthesize design thinking workshops.
  • Validate ideas and designs through user testing methods
  • Basic qualifications
  • Qualification

  • 5-7 years of relevant industry experience
  • Experience with Microsoft Office, Adobe Creative Suite, Sketch, InVision, Axure, Visual Studio.
  • Extensive knowledge of and experience with driving and applying user-centered design processes. Accustomed to working collaboratively with customers and cross-
  • functional team members. Understanding of areas of specialization within the greater design landscape, including but not limited to Design Research, Visual Design, and Content Design;
  • willingness to broaden own skillset into adjacent specializations while refining mastery of primary skillset.

  • Advanced ability to create experience maps, user journeys and service blueprints, interaction models, flows, and wireframes.
  • Extensive knowledge of rapid prototyping methods, ranging from paper sketching to digital prototypes. Extensive experience with design systems
  • Confluence, or JIRA is a plus.
  • Bachelor’s degree or equivalent experience in a related field.
  • Demonstrated experience leading multiple cross-discipline teams
  • Advanced English
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