This person leads the Native English Program in either San Jose, Costa Rica; Antigua, Guatemala; or Cusco, Peru. This person is responsible for sales, marketing, client service, matriculation, diagnostic testing, and class scheduling.
A major component of this position is managing the front office ( the store’) and the basic logistics of opening, closing, cashing out, and selling English classes.
It’s also important to generate excitement, both within the staff and the client base, about providing great client service meeting matriculation goals each month!
This person works directly with individuals to matriculate them into Maximo’s Native English program. The Director also works with business clients to sell our English programs to tourism operators, hotels, banks, and other businesses.
This person works very closely with the Academic Director in terms of providing great service to students and clients, scheduling classes, and maximizing matriculations.
The Director, National Programs directly manages a shared team of 3-5 office staff, and provides support to the Academic Director who manages a team of approximately 20 ESL teachers.
Bi-lingual English / Spanish
2-4 years professional experience
Outstanding administrative and organizational skills; exceptional attention to detail
Results focused : increasing matriculations and providing great service to students and clients
Must be ready to lead and manage a cross-cultural team
Must have a high energy level and strong work ethic
Business minded and very good at managing details
Must be very client service oriented
Excellent computer skills including Word and Excel
The minimum position duration is 18 months