Travel and Expenses Analyst II
Thermo Fisher Scientific, Inc.
Costa Rica - Lagunilla
hace 20 días

Job Description

When you join us at Thermo Fisher Scientific, you’ll be part of a smart, driven team that shares your passion for exploration and discovery.

With revenues of $22 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world

Position Summary

The Travel & Expense Analyst is responsible for Concur Expense Management System and Corporate Card Administration related tasks.

Primary responsibilities include, but not limited to, auditing of business expenses & PCard expense reports through Concur (EMS) in compliance with company policies, travel and expenses customer support through a ticketing tool and phone calls for global company associates requiring assistance with expense related questions, PCard, Concur Inteligence and overall education and training to maintain a close relationship with Thermo Fisher Divisions.

T&E Analyst will also be involved with Month End Reporting, and Concur Administration duties, also partnering with corporate card provider to resolve scenarios and ensure timely reconciliations and posting of transactions for all corporate credit card accounts.

Key Responsibilities :

  • Audit of expense reports to investigate potential company policy violations according to T&E policy willing to facilitate timely processing of expense reports.
  • Monitor expense report submissions and follow up users who have not yet submitted their reports.
  • Monitor T&E policy compliance, communicate non-compliance issues to management, and address issues through training and process management.
  • Ensure VAT receipt collection and submission to processing team.
  • Assist with reconciliation of system data Workday, Concur, and ERPs.
  • Setting up new users in the Concur System, including ordering credit cards, closing accounts and helping with log in credentials.
  • Attending customer questions through a ticketing tool and phone calls for global company associates requiring assistance with expense related questions, PCard, reports and others among assigned Thermo Fisher Divisions.
  • Provide guidance to users for resolving corporate card reconciliation questions.
  • Use judgment and personal initiative to evaluate and improve department processes.
  • Contribute on special T&E projects.
  • Ensure that implemented internal controls are adhered to and provide proactive recommendations to changes in the internal control infrastructure where required
  • Contributing in new cardholder On Line applications; issuing and cancelling cards; and resolving issues related to spend limits, declines, MCC restrictions, and fraud activity, and other card provider activities in accordance with company requirements.
  • Maintain employee master data on Concur to ensure all users have access to the system and costs are recorded accurately throughout Concur and ERP’s.
  • Be a strong advocate and subject matter expert in relation to expense submission process and general use of Concur.
  • Utilize Concur Inteligence Reporting to generate month-end reporting including corporate card accruals, adhoc and KPI data.
  • Assist in driving KPI improvements through training and business support activities.
  • Minimum Requirements / Qualifications :

  • Experienced with Concur, bank platform, call center ticketing tool is desirable
  • Advance Written and Oral English Language Skills.
  • Experience in a corporate setting a plus.
  • Ability to meet deadlines.
  • Must be detail oriented as well as exhibit strong organizational skills.
  • Strong interpersonal, written and verbal communication skills.
  • Professional and customer focused with attention to detail.
  • Multitasking
  • Able to handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
  • Ability to work cross-functionally with individuals and teams from different areas and countries.
  • Non-Negotiable Hiring Criteria :

  • Advance written and oral English Language Skills.
  • Associates degree in accounting, business administration or related field strongly preferred.
  • 6+ months specific customer service and travel and expenses experience.
  • Intermediate Microsoft Office Basics.
  • Professional and customer focused with attention to detail.
  • Need to be able to process large volume of information efficiently.
  • Demonstrate Thermo Fisher Scientific values Integrity, Intensity, Innovation and Involvement.
  • In case you are not a Costa Rica citizen you will need to have a residence card free of conditions.

    This position has not been approved for Relocation Assistance.

    At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission enabling our customers to make the world healthier, cleaner and safer.

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