Collections Supervisor
Thermo Fisher Scientific
Costa Rica
hace 13 días

Key Responsibilities :

  • Supervise daily operations for collections and ensure all procedures are being followed.
  • Evaluate and approve billing adjustments, special applications and write offs, and provide guidance in this area.
  • Review and assist with reconciliations of customer accounts.
  • Analyze collection reports and assist with collection matters and dispute resolution.
  • Research and address complex customer issues and ensure issues are resolved fully and in a timely manner.
  • Assist management with analyzing accounts receivable reports.
  • Determine appropriate staffing needs and assist with hiring to these needs.
  • Perform other duties as assigned.
  • Completion of problem solving and root cause analysis for past due balances
  • Minimum Requirements / Qualifications :

  • Bachelor’s Degree required, preferably in Accounting or Business. If degree is not in Accounting or Business, equivalent accounting experience required.
  • 4+ years' experience as lead & development teams
  • Proficient in Microsoft Office with strong Excel skills.
  • SAP Collection System experience is requires
  • Strong oral and written communication skills with attention to detail
  • This position has not been approved for Relocation Assistance.

    Residence Card free of condition will be required in case you are not a Costa Rica citizen

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