IBM Sterling Integrator Developer
3m
CR, Asuncion De Belen
hace 16 días

Job Description :

3M is seeking an IBM Sterling Integrator Developer as part of the Enterprise Development & Integration team for the Information Technology / Corporate Staffing Group located in Costa Rica.

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Job Summary

The IBM Sterling Developer is part of the global NGG team and is responsible for developing new and day to day monitoring and troubleshooting of systems and processes that support EDI, B2B and Managed File Trasnfer (MFT) integrations supported by the global NGG IBM Sterling Integrator application platform.

The NGG team is dispersed across multiple geographies and time zones to provide around the clock support for internal and external business partners and resolution of issues that disrupt our business.

Responsibilities

  • Develop EDI Integrations using IBM Sterling Integrator.
  • Monitor and resolve application related incident tickets and general user service requests
  • Resolve or escalate incidents to the appropriate user or team within the specified SLA and in compliance with established standard operating procedures
  • Work with application technical and infrastructure teams to identify and resolve issues affecting overall application system performance
  • Interact directly with both internal and external clients and trading partners through user requests and queries from email and incident tickets
  • Implement new B2B / EDI trading partner integrations
  • Participate in a continuous improvement process to reduce ticket volumes and improve overall production support service and efficiency by identifying recurring or potential issues & recommending solutions
  • Create and maintain relevant technical and production support documentation
  • Provide on-call support, on a rotational basis, including non-traditional hours as needed
  • Basic Qualifications

  • Bachelor’s degree or higher from an accredited institution
  • 3 years development and support experience with IBM Sterling B2B Integrator, version 5.0 or higher
  • Preferred Qualifications

  • L1-L2 production support experience resolving B2B / EDI related incidents and requests via a ticketing tool and system monitoring alerts
  • Working with EDI standard data formats (ANSI X12, EDIFACT, etc.)
  • Working with core EDI related processes
  • Transformation EDI, XML, SAP IDoc, delimited and positional data formats using Sterling B2B Integrator mapping tools
  • Development and troubleshooting of Sterling B2B Integrator business processes using BPML and XPath using IBM Graphical Process Modeling tool (GPM) or text editor
  • Implementation of B2B / EDI connectivity for B2B or A2A integrations with Sterling B2B Integrator and Sterling File Gateway using industry-
  • standard communication protocols such as AS2, SFTP, HTTP / S FTP, FTP / S, OFTP, OFTP2

  • Java programming experience
  • Proficiency with Linux OS and shell scripting
  • Familiarity with SAP EDI integration and related SAP screens and functionality
  • Experience using Splunk or other similar log management tools
  • Experience with IBM Sterling Secure Proxy and IBM Sterling Control Center configuration
  • Familiarity with System Integration Architects (SIA) Framework Manager and SIMon TV
  • Experience with data encryption solutions (e.g., PGP)
  • Knowledge of IBM Sterling B2B Integrator Suite adapter and service configuration
  • Strong critical thinking and problem-solving skills, and ability to think outside the box
  • Excellent listening, verbal and written communication, reporting and presentation skills
  • Strong customer interaction, organizational and time management skills
  • Ability to multi-task multiple development and support initiatives
  • Exhibit a high degree of professionalism and integrity
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