As a Messaging and Collaboration Specialist, you will be based in San José, Costa Rica. You will be working at Roche Global Shared Service Center, which is one of the Roche Shared Services Centers worldwide providing IT, Finance, Procurement services to various countries in the Americas region.
In this role you will be reporting to Messaging and Collaboration Late Shift Unit Lead.
You will drive operational excellence and provide business guidance to ensure the accurate and timely delivery of IT Shared Services to affiliates across all divisions, business units and locations.
You will also develop strategic plans and drive on-boarding processes, projects, and improvements for the Shared Service Center.
This role requires significant interactions with business Subject Matter Experts, Business Partners, senior business leaders, and / or various other internal stakeholders both locally and globally to understand stakeholder needs, optimize operations, align and harmonize system requirements, and drive required change management effectively.
Your main task will include :
As the ideal candidate for this role, you have a Bachelor’s degree in computer science, engineering or business field, or equivalent experience.
Your further qualifications are :
Google for Enterprise Exchange 2010 and above Rightfax 10x Google Vault and email archiving systems MobileIron and iPhone / iPad / Android, especially iOS BestInformed MTAs (Sendmail, Fast path, Mirapoint) Standard email protocols (SMTP, IMAP, pop, etc).
Outlook 2010 and above.
Roche is an equal opportunity employer.
Ingeniería, Ingeniería >
Servicios de ingeniería