At Lonza, we invest in great people. We encourage our employees to challenge themselves and we offer an environment that fosters creativity and success.
Headquartered in Basel, Switzerland, we operate production, R&D, and business sites around the world, including Europe, North America, and Asia.
Our vision :
We strive to be the leading supplier using science and technology to improve the quality of life.
Our mission :
We work with passion, using advanced technologies, to transform life science into new possibilities for our customers.
Do you want to help us as we shape the future of this great organization?
Job Description Summary
The collections senior analyst position is accountable for collecting the maximum amount of overdue funds from customers, using postal services, telephone or via email, always showing professionalism and respect to any client, authorize customers order release according to the correspondent level of authority, analyze the overall portfolio to prepare bad debt provision in order to define the necessary actions for recovery and minimize losses , the senior collector will be responsible for helping the Collectors Jr in regards of collection strategies, payment plans or any other task assigned.
Special accounts and extra duties might be assigned to him / her.