New Graduate - IT - Business Analyst
VMware, Inc
Heredia, Costa Rica
hace 6 días

Description :

VMware recognizes that today’s students are tomorrow’s trailblazers and we value the opportunity to benefit from your fresh perspective.

If you thrive in an open, innovative, technology-driven culture, VMware could be the place for you! You will be exposed to a wide range of software platform technologies that are utilized by customers all over the world.

VMware is a global leader in cloud infrastructure and business mobility. VMware accelerates customers’ digital transformation journey by enabling enterprises to master a software-

defined approach to business and IT. With VMware solutions, organizations are building extraordinary experiences by mobilizing everything.

Our customers are responding faster to opportunities with modern data and apps hosted across hybrid clouds, and safeguarding customer trust with a defense-

in-depth approach to cybersecurity.

At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Do you dare to do the stuff you’ve always dreamed about? Dare to explore at

VMware offers cutting-edge cloud infrastructure and security services to companies of all shapes and sizes. Our world is all about technology, and that world is growing because the imagination, ingenuity and talent of our teams knows no bounds.

We believe that creativity sparks innovation and inspires our employees to think of VMware differently and change the world around them.

Job Role and Responsibilities :

The IIC department is VMware’s central source for handling data as a company asset. Key functions within IIC include : MDM, BI, and Advanced analytics.

This is a business facing department that reports into the CFO organization. However, it is a shared-services, business-

consulting organization that acts as a liaison between business stakeholders and IT partners to drive and help the company to realize the vision for VMware data and information as an asset.

Required Skills :

  • Bachelor’s degree in Business Administration, Industrial Engineering or relevant field of study.
  • 0-2 years of experience within any of the following areas : Finance, Accounting, Pricing, Sales Operations, Renewals, Data Science, etc.
  • Your working experience on ERP / CRM applications is important, (Skilled or experience) on any one or two consecutive application / technologies is a plus : Oracle EBS, , ATLAS, Oracle-
  • PIM for products / material management, SAP-MDG for Vendor management)

  • You should work under a demanding environment, Multi-tasking and take on solving issues that reported by partners and work closely within the department and with Business as well as IT partners to ensure prompt and accurate resolution is provided
  • Should perform end to end RCA (Root cause analysis) on issues reported by users of the system
  • Dedicatedly analyze issues by assessing patterns and data facts, elevate your findings with the roadmap team for an enhancement or a fix
  • Works independently on critical assignments
  • Should be able to work multi-functionally across Geographies and teams in different time zone and ensure handoffs / information shared appropriately
  • Understands and has experience in issue-to-resolution approaches / methods
  • Should have superb communication skills, both verbal and written
  • Ought to have good understanding on Agile delivery model
  • Preferred Skills :
  • MS Office Suite
  • MS Office Suite
  • MDM (Master Data Management)
  • ALTAL
  • Seibel CRM and UCM
  • SAP-MDG
  • DNB (IM / Discoverer / Hoovers)
  • SQL & MS Access (is a plus)
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