Complaints Specialist
Philips
Alajuela
hace 11 días

Job Description

The Complaints Specialist (CS) performs investigations on Philips-Volcano returned product to address complaints and / or allegations of customer dissatisfaction.

The CS will perform product analysis within the Failure Analysis Lab following good laboratory practices and Volcano established procedures.

The CS utilizes a variety of test equipment, tools and devices in the execution of product analysis. CS notifies management and other required functions of investigation findings that are potential safety concerns.

The CS collaborates with Complaints Coordinators, Quality Engineers, Manufacturing Engineers and

R&D as needed to investigate complaint cases. This individual will support external and internal audit activities of the Volcano quality system as required.

Contact

If you forgot your password, you can click the Forgot Password button on the Sign In screen to reset it. In case of technical difficulties, please send an email to careersite philips.com .

Note : To ensure fairness and legal compliance in our recruitment processes, only technical issues will be monitored through the above inbox.

Please do not submit resumes or applications to this email, as they will not be reviewed. Only applications received through the online application process will be considered.)

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