Avaya Operations Support Analyst- Costa Rica
Avaya Support Engineer
Ttech is seeking an Avaya Support Engineer to join our IT team. Together, we are transforming the world of customer experience by helping our clients design and deliver simpler, more effective, efficient, and human customer service experiences that inspire customer loyalty and boost company profits.
Our global IT organization of 600 supports the entire enterprise that encompasses over 40,000 endpoints across our businesses aligned in four pillars -
Customer Care, Technology Services, Strategy Services, & Growth Services.
What you’ll be doing :
The Avaya Support Engineer responsible for troubleshooting of approximately 20,000 Avaya call center agents. This is a global environment which will integrate with multi-vendor ACD strategy.
You will be responsible for :
Desired Skills and Experience :
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