Job Purpose :
The Business Support Unit is an AML / KYC support / control function within the Institutional Clients Group responsible for the preparation, development, due diligence and approval of the electronic KYC Record and supporting appendices in partnership with Relationship Management and Compliance teams.
Job Background / context :
Every new and existing client of Citi’s Institutional Clients Group is required to have a KYC Record before an account can be opened.
The KYC Record outlines important information about the customer.
There is a requirement to conduct research for company information from both internal and external sources, documenting specifics required to satisfy regulations.
There are differing requirements depending on where the account is being opened. There is a constant need for KYC Record review as there are periodic renewals of the required due diligence carried out based on the risk of the client.
The BSU owns the end to end KYC process from creation / renewal to approval of the KYC Record and supporting local country appendices.
Create the KYC Record in the KYC system sourcing information from internal and external sources by the agreed deadline
Proactively interact with relationship management teams and compliance to update system with information until final approval of KYC Record
Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.)
Validate the information within the KYC Record and CIP document to ensure completeness and accurate (Company / Entity Formation documents, Ownership, Management, etc.)
Complete KYC Record incorporating local regulatory requirements / Global BSU Standards and policies
Take responsibility for KYC Record and associated documentation completion from initiation to approval
Maintain BSU tool current and be able to demonstrate work carried out
Report workflow progress to supervisor
Meet agreed daily targets for KYC Record review and completion within agreed Service Level Agreement timeframes
Update workflow database regularly throughout the day
Highlight any discrepancies to Senior Case Managers, Control Team and Section Managers
Escalate any negative news and high risk cases to RM / PAM / AML Compliance department
Assist in departmental projects as required
Knowledge / Experience :
1 3 years’ experience in banking, finance or law
Experience in control / risk or Compliance (AML / KYC) function (an advantage)
Knowledge and experience of the technologies and processes used in Citi
Knowledge of local regulatory KYC / AML requirements
Proficient use of Microsoft Applications ( Word, Excel, Access)
Languages : Fluent English / Spanish
Other languages an advantage
Proficient use of KYC applications ( an advantage)
University degree in Law, Engineering, Business / Finance, Math, Economics.
Customer Services orientated.
Excellent oral and written communication skills
Ability to develop strong professional relationships
Strong research skills
Accuracy and strong attention to detail
Ability to multitask and prioritize
Ability to work well under pressure and tight time frames
Strong computer skills
MIS and metrics and efficiency analysis skills
Good organizational skills
Pro-active, flexible, have good organizational skills and must be team player.
Ability to work in a dynamic environment.