Position Summary :
Manage a portfolio of 300 to 600 accounts valued at $9 to $12 million of AR. The candidate will manage all aspects of customer interaction from invoicing to cash and be the primary contact for problem resolution for customers in their portfolio.
Expect a high degree of telephone and email communication with customers, customer service, sales team, and vendors to problem solve and facilitate payment of invoices.
Be able to resolve issues in a professional and customer focused manner while continuing to adhere to credit department policy.
Develop a strong working knowledge of our invoicing system as well as customer systems; Interface with the sales team and IT teams to resolve customer issues around pricing, short shipments, invalid PO numbers, billing method problems, etc.
perform at levels that achieve or exceed monthly goals. Ability to communicate with various levels of personnel at the customer location as well as within Thermo Fisher Scientific.
Key Responsibilities :
Minimum Requirements / Qualifications :
Non-Negotiable Hiring Criteria :
This position has not been approved for Relocation Assistance.
Residence Card will be required in case you are not a Costa Rica citizen