Manager, Managed Services
San Jose, Costa Rica
hace 27 días


MasterCard Advisors, the professional services arm of MasterCard Worldwide, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide.

With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, MasterCard Advisors addresses the challenges and opportunities of its clients, enhances MasterCard's strategic and tactical performance and establishes MasterCard's global thought-leadership pre-eminence.

  • Support the implementation of the Managed Services strategy in LAC Geo North
  • Launch a variety of direct marketing campaigns to drive measurable customer behavior such as acquisition, activation, and usage through different channels
  • Manage direct marketing agencies from briefing to execution, driving measurable results and cost efficiencies
  • Contribute to closing sales opportunities identified by MasterCard Advisors account cluster leads, for example by presenting at client meetings and providing input to proposals
  • Develop new solutions and supporting sales materials, particularly digital solutions
  • Partner with MasterCard Worldwide’s Marketing team to create solutions which leverage Priceless Assets
  • Support Market lead with supplier management and project documentation
  • Extract and apply best practices across LAC region and globally, identifying opportunities to both import and export best practices and solutions
  • Create sales presentations, pricing, case studies for packaged and / or custom solutions
  • Package new and existing Managed Services solutions to create scale and efficiency for sales and delivery.
  • All About You

  • Bachelor’s degree Marketing, Business Administration
  • Experienced manager comfortable with remote management
  • Ability to multi-task between various project simultaneously
  • Experience at driving results oriented marketing campaigns at financial institutions and / or industries with similar mechanics
  • Direct marketing experience with acquiring new customers and / or lifecycle marketing required
  • Omni-Channel Marketing Experience with at least exposure in two or more of the following channels required : direct mail, digital and event marketing
  • Contract negotiation and agency management
  • Application of analytics and metrics to drive marketing campaigns
  • Contract negotiation and agency management
  • Application of analytics and metrics to drive marketing campaigns
  • Excellent PowerPoint skills; excellent oral and written presentation skills
  • Ability to work on multiple projects simultaneously
  • Willingness to travel for work delivery (estimated 30%)
  • Fluent Spanish and English required; Portuguese languages a plus
  • Based in Costa Rica
  • Start Date 15th September 2015
  • Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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