Salesforce Administrator
National Instruments
CR-CR-Lagunilla
hace 12 días

PURPOSE OF THE POSITION :

The Salesforce Admin has hands on experience implementing SalesForce functionality and can act as a knowledgeable liaison between technical teams, testing teams and business stakeholders during the implementation phase.

RESPONSIBILITIES :

  • Work with the Senior Salesforce Administrator in support of all Salesforce related tasks
  • Identify, design, build, test and deploy solutions related to Salesforce and related applications, including custom objects / fields, page layouts / views, workflows / flows / process builder, security (users, profiles, roles) and all other aspects of Salesforce administration
  • Troubleshoot, resolve and track Salesforce end-user issues
  • Learn features and requirements of new releases of Salesforce and related applications and participate in the testing, deployment, documentation and training of these releases
  • Documentation of business and functional requirements
  • Project management activities, including working with internal and external project resources
  • Data warehouse report definition
  • Create and manage custom objects, fields, formulas, validation rules, custom workflows, and approval processes in CRM platform
  • Minimum qualifications :

  • 1-2 years of related work experience or equivalent internship experience preferred.
  • Proven ability to work creatively and analytically in a problem-solving scenario
  • Business Requirements and Functional Requirements gathering skills
  • Effective communication (written and oral) and interpersonal skills
  • Team oriented & business value driven
  • Preferred qualifications :

  • Experience with Salesforce CRM, certified Administrator a big plus
  • Experience with Analytics or Business Intelligence software a plus
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