About the role
The OTC Rebates Professional, reports directly to the OTC Rebates Supervisor in support of its mission to leverage resources on a global scale through the use of shared services to reduce costs, maintain or increase customer service, and build new capabilities.
Responsibilities include the delivery of Best In Class OTC processes in accordance with negotiated Service Level Agreements.
The OTC Rebates Professional will implement and execute process strategies within the following broad functional areas : Rebates Management -
Manage all activities associated with rebates processing which includes creation, maintenance and closure. Perform periodic status reports, as well as Balance Sheet and P&L Reconciliation and clearance.
Key accountabilities and responsibilities
COSTA RICA can drive additional value for Bacardi active participation in the BBS - COSTA RICA Governance process
Measures of success
Alignment : maintain alignment with BBS - COSTA RICA and global process strategies through active interaction with the Global Process Owner, Business Partner Organization Process Lead(s) and BBS -
COSTA RICA Leadership and active participation in the BBS governance processes Process Efficiency & Effectiveness : review and provide input to targets for global cost / service level performance metrics consistent with the defined process strategies, manage BBS process team to achieve targets, communicate BBS process team’s productivity and results on a regular basis, ensure that process documentation is complete and current within established standards, keep abreast of new technologies and practices used in process through external learning and networks Continuous Improvement : review and provide input to process improvement ideas and prioritization, ensures that work plans are completed for improvement initiatives and monitors implementation progress, assist in conflict resolution process work and actively manage the escalation process, ensure that additional process work is successfully transitioned into the BBS model Leadership : Ensure that team members have a clear understanding of expectations for their global process strategy and direction, identify barriers to teams’ success and support team in resolving major issues, design and manage team development activities -
provide training support on selected topics, empower team to lead themselves, coach and assist team leaders / team members with team-based methods and tools
Critical experiences for success
To be successful in this role you will have / be :
The following experiences are preferred :
Relevant education : B.S. degree in a financial, accounting or business related field; degree associated with process area a plus and MBA preferred
Our ways of working
Our family legacy has positively influenced our ways of working and has shaped the values to which our employees aspire.
We’re caring, like a family, and not only internally, but also in the wider communities in which we operate. This is demonstrated by our commitment to both act responsibly and promote the choice to drink responsibly.
We trust one another, and through that trust are able to forge strong teams and networks that empower our matrix organization structure.
We’re passionate, reflecting our Latin heritage, and this means that we commit more than just time to our work : we commit energy, heart and soul.
We are dedicated to being a role model in our industry, and we approach everything we do with Integrity First. Together, our values help us create what we’re most proud of : our True Heart and Winning Spirit both in our home markets and across the world.