Software Engineer Manager – NIS/Ops
Neustar, Inc.
Costa Rica, Heredia
hace 4 días

About us

Neustar, Costa Rica, was born on June 25, 1999 with the name of Infonational, which was a department of another company called Equifax.

The company became independent in 2001, and Neustar purchased the company in 2011. In August of 2017, Neustar, Inc. became part of an acquisition led by Golden Gate Capital (GGC) and GIC.


As a member of the Neustar Marketing Services Engineering Team, you will be working on a team to design and implement solutions to help our clients attract and engage their customers more personally.

Our client’s marketing groups rely on Neustar to plan strategies and optimize cross channel campaigns with advanced marketing analytics, custom segmentation and media optimization.

Our real-time data driven intelligence and marketing analytics help drive informed, actionable decisions across the entire marketing lifecycle.


  • Build and lead a team of operations and QA
  • Run operations for client facing delivery platforms
  • Design monitoring, anomaly detection, alerting to ensure we are delivering as promised to our customers
  • Strive towards operational excellence
  • Collaborate and work closely with Software Development and Quality Assurance teams
  • Install, maintain, troubleshoot, and resolve issues related to supported systems
  • Lead the design and implementation of improving legacy processes
  • Execute preventative maintenance and diagnostic analysis processes
  • Qualifications / Requirements

  • 2-3 years leading a team related to system administration / operations
  • Experience working in Windows environment
  • Experience working with Jenkins
  • Experience with Agile methodologies
  • Familiar with client server networking structures
  • Able to take initiatives and have strong drive to push ideas to product
  • Ability to think outside the box to improve legacy processes
  • Strong interpersonal, presentation and communications skills
  • Solid analytical, problem solving and debugging skills
  • Self-motivated and highly organized
  • Experience working in Visual Studio
  • Experience with CI / CD is a plus
  • Experience with Perforce / GIT source control is a plus
  • Experience with scripting languages is a plus
  • Experience with SQL Server, Oracle, and / or Hadoop is a plus
  • Experience with Confluence, JIRA, and ServiceNow is a plus
  • Experience with administering Kafka, Aerospike, Redshift is a plus
  • BS in Computer Science or related technical discipline
  • Neustar does not accept unsolicited resumes from external firms or agencies. Neustar will not be responsible for placement fees associated with unsolicited resumes.


    Diversity, inclusion and teamwork are second nature to Neustar; and these values permeate our entire business structure.

    Neustar is committed to creating an environment where a wide spectrum of opinions and beliefs are actively sought, listened to and respected.

    Further, our talented workforce draws from the many geographic areas and markets in which Neustar operates worldwide, which represents a distinct competitive advantage.

    The rich and varied personal and professional backgrounds of our employees make Neustar a dynamic and rewarding company at which to build a career. We invite you to join us.

    Neustar, Inc. considers all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or status as a Vietnam-

    era or special disabled veteran in accordance with federal law and other state and local requirements. Neustar, Inc., complies with applicable state and local laws prohibiting discrimination in employment and provides reasonable accommodation to qualified individuals with disabilities in accordance with the American with Disabilities Act (ADA) and applicable state and local laws.

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