Customer Service Representative
Snap Finance
Alajuela Province, Costa Rica
hace 4 días

Description

Snap Finance is a rapidly growing FinTech company focused on digital disruption in the $1+ trillion financial services industry.

Our proprietary technology platform and machine-learning decisioning algorithms are changing the face and pace of consumer retail finance.

Snap has a strong, supportive culture and is dedicated to its customers, merchant partners, and team members.

Snap Finance is seeking full-time Customer Service Representatives. We are looking to strengthen our dynamic and growing team.

The primary responsibilities of this position requires effective communication with clients over the phone, discussing lease applications, answering general inquiries and giving clear explanation regarding the customer's account information

Requirements

  • Primarily inbound calls answering questions for our customers
  • Listening to our customer needs and resolving any issues they may have
  • Other duties as assigned by the department manager
  • Being friendly and helpful, coupled with a great attitude!
  • Managing multiple tasks at one time in a fast paced environment
  • Enjoys a work hard, play hard environment
  • Communicate effectively to customers and employees, verbally or written
  • Must be able complete simple math equations (add, subtract, multiply & divide using fractions, decimals or whole numbers)
  • Bilingual is MUST
  • Benefits

  • Medical, Dental, and Vision Coverage
  • Life Insurance
  • Company sponsored events
  • Employee referral bonus program
  • Great company culture
  • All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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