Cluster Operations Manager
San Jose, Costa Rica
hace 18 días


Work along and lead a team of people who are responsible for the day to day operations of a vessel.


  • Supervise, manage and develop ship operations in the area;
  • Ensure the performance of operational activities and oversee associated cost control in the interest of the Owner.
  • Monitor all statements, the quality of service and manage needs on board.
  • Responsible for CMA CGM s operations in Costa Rica and Central America, namely for liaising between charterers and vessels, follow up and close out of operational matters.
  • Ensure to liaise with Agency Head Offices, Regional Offices and Line management to ensure instructions, plans and procedures are carried out.
  • Ensure that relationships with Port, Customs Authorities and other service providers are developed.
  • Report on operational activities, issues, plans and performance to Cluster Functional Manager and General Management.
  • Liaise with departmental managers to ensure the smooth and timely arrival, operations and departure of vessels.
  • Liaise with logistics department to ensure the timely reporting of equipment activities, maintenance and repairs and adequacy of stock.
  • Follow vessel operations, provide special cargo documentation to the vessel.
  • Follow, order and coordinate services (husbandry & stevedoring including bunkering and departure).
  • Generate reports using PRS.
  • Coordinate vessel sailing.
  • Alert Regional Ops and Lines if incident.
  • Any other tasks requested by the General Manager within the scope.


  • Excellent interpersonal and negotiation skills
  • Strong organizational skills with attention to detail
  • Good communicator who is capable of report writing in a clear and structured way
  • Leadership and management skills
  • Ability to work independently without direct supervision
  • Strong problem solving and analytical skills to analyze operational data to help improve efficiencies and to also predict operational problems
  • Previous Liner Operational experience preferred
  • All round Team player
  • Excellent English skills, oral and written. Flexible and willing to travel
  • Bilingual English / Spanish
  • Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", acepto que neuvoo recolecte y procese mis datos de conformidad con lo establecido en su Política de privacidad . Tengo derecho a darme de baja o retirar mi autorización en cualquier momento.
    Formulario de postulación